Do you service Rad Power Bikes in Vancouver?

Yes. Richmond eBike provides independent service and repair for Rad Power Bikes, including diagnostics, brake service, tire and tube repairs, and general maintenance.

Do you service e-bikes bought online?

Yes. We service many online and direct-to-consumer e-bikes. Parts availability may vary by model, but we can diagnose issues and recommend repair options.

Do I need an appointment for e-bike service?

Appointments are recommended for faster turnaround. Walk-ins are welcome when availability allows.

How long does an e-bike service take?

Basic diagnostics and safety checks are often completed the same day. More complex repairs depend on the issue and parts availability.

Are you an authorized service center for these brands?

Richmond eBike is an independent service shop. Servicing a brand does not imply ownership, affiliation, or official authorization unless explicitly stated.

Thunder Custom Built Series | High-Power Performance E-Bikes

Custom high-power e-bikes built without compromise.

The Thunder Custom Built Series features specialized, high-output e-bikes designed for riders who demand extreme torque, speed, durability, and personalization. Each build is tailored for power requirements, terrain use, rider weight, and performance goals — from urban dominance to off-road extreme riding.

These are not mass-produced bikes — they are purpose-built performance machines.

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