Do you service Rad Power Bikes in Vancouver?

Yes. Richmond eBike provides independent service and repair for Rad Power Bikes, including diagnostics, brake service, tire and tube repairs, and general maintenance.

Do you service e-bikes bought online?

Yes. We service many online and direct-to-consumer e-bikes. Parts availability may vary by model, but we can diagnose issues and recommend repair options.

Do I need an appointment for e-bike service?

Appointments are recommended for faster turnaround. Walk-ins are welcome when availability allows.

How long does an e-bike service take?

Basic diagnostics and safety checks are often completed the same day. More complex repairs depend on the issue and parts availability.

Are you an authorized service center for these brands?

Richmond eBike is an independent service shop. Servicing a brand does not imply ownership, affiliation, or official authorization unless explicitly stated.

Contact us

Business hours: Tuesday to Saturday 9:00 am - 5:00 pm PST

Address: Unit 180 & 185 - 13988 Maycrest Way, Richmond BC Canada V6V 3C3

Phone: +1 (604) 209-9000

Email: sales@richmondebike.com

Before You Visit for Service

To help us diagnose your e-bike faster, please bring:

Your e-bike
Battery charger
Battery key (if applicable)
A photo of any error codes on the display
Details about when the issue started

Not sure if we can service your bike? Check our FAQ or contact us before visiting.

Currency

Before You Visit for Service