★★★★★

Drove to Vancouver at the end of February and bought 2 Thunder Step-thru folding bikes which easily folded to fit two in the back of our VW Tiguan without having to lower the rear seats. Great service on delivery and the bikes have totally met our needs. Being over 70 years old, the step-thru design has made getting on and off very easy. We have now had the bikes for three months and have enjoyed riding the trails in the North Okanagan.

The Okanagan Rail Trail between Kelowna and Vernon is a favourite ride on any section of the trail. The foreshore trail in Salmon Arm is also a great ride. The pictures are from our most recent ride near Kekuli Bay south of Vernon.

Very happy with the design and quality of the bikes which were set up perfectly before delivery.

L & K

Lindsay Thachuk

Vancouver, BC

★★★★★

We really appreciated their kind attention. They took their time to explain all the features of the bike we were interested in to my wife. We have only had the bike one day but are very happy with our purchase.

Ryan Taylor

Vancouver, BC

★★★★★

(Updated June 2021: serviced at 21 months and 2000km. Replaced the brake pad assembly, tightened the spokes, general tune up. I really appreciate the attention to detail and the friendly service. Couldn't me happier.
Update, June 10, 2020: I just had the trike in for a tune up after nine months and 900km. Same great service, same reasonable cost with everything up front and transparent. Buying this bike at this store was one of the smartest things I've ever done!)

This was the best buying experience. Wonderful service, excellent trike. Thank you! Its been two weeks and I've used it everyday. Getting around - especially when hauling things - has been a dream.

Storm Vos-Browning

Coquitlam, BC

★★★★★

If you are thinking about getting an e-bike, definitely get one. I just had service and repairs. A spoke costs under $10! If you need car repairs it’s going to be over $100 before entering the door. I have had my Thunder for 5 years, ride it more than ever. Battery isn’t as strong as it once was or maybe it’s me. Bike still gets me there and back. The bike has paid for itself twice over in fuel savings.

Chad Caswell

Vancouver, BC

★★★★★

Love it!!
My husband and I needed help deciding what electric bikes would be best for our needs (basically for fun). We were clueless about what type of bike to get so booked an appointment at Richmond Ebike after seeing them here in this website.
The staffs were so helpful, knowledgeable and friendly. We couldn’t have had better service. We were sent emails of bikes that suited our budget and then chose to test ride our favourite two. However we could have tested as many as we wanted.
The bikes at the shop are all quality and fit the price we couldn’t have gone wrong.
The bikes are well-built and ready for us to take home anytime, we are now very excited and proud owners!
Thank you for all your help Tram. You were fab and really looked after us!

Joey Collins

Richmond, BC