Why E-Bike Service Is Different from a Regular Bike Tune-Up
Electric bikes aren’t just bicycles — they have motors, batteries, and controllers that need professional care. At Richmond eBike, our certified mechanics understand the tech behind every ride. Whether it’s a minor tune-up or a major repair, we make sure your e-bike runs smooth, safe, and strong.
What We Offer at Richmond eBike
We service all e-bike brands* — not just the ones we sell. Our most common services include:
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Brake and gear adjustments
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Motor troubleshooting
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Battery testing and replacements
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Flat tire repair and tube changes
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Full safety and diagnostic checks
🛑 Please note: We do not currently service e-bikes equipped with Bosch, Shimano, or Yamaha drive systems. These systems require proprietary tools and diagnostic software not available at our shop.
If you’re unsure which system your bike uses, feel free to contact us before your visit.
Local, Family-Owned, and Here When You Need Us
Located in the heart of Richmond, our shop is run by riders, for riders. We’ve been helping customers across Vancouver, Surrey, Ladner, Langley and Tsawwassen with honest advice and fast turnarounds. No appointments needed for minor checks — just roll in.
👉 Read the new article Richmond E-Bike rolls back stronger with a refreshed showroom
Signs Your E-Bike Might Need Service
If you notice any of the following, it’s time to visit:
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Reduced battery range
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Clicking or skipping gears
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Brakes feel loose or unresponsive
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Dashboard lights flashing or error messages
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Strange sounds while pedaling or coasting
Book a Service or Walk In Today
Whether it’s a Rad Power, Himiway, Aventon, or any other brand — we’ve got you covered. Book your next service online, or just stop by our Richmond shop.
👉 Book Service
👉 Questions? Call or message us on Facebook or Instagram!
Disclaimer – Motor Brands We Do Not Service
Richmond eBike is proud to service a wide range of electric bikes across Metro Vancouver. However, at this time, we do not service e-bikes that use Bosch, Shimano, or Yamaha motor systems due to restricted parts and diagnostics access.
This includes:
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Bosch Performance Line and Active Line motors
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Shimano STEPS drive units
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Yamaha PWseries and similar systems
If you have questions about your bike’s compatibility with our service, please contact our team. We’ll be happy to assist or point you in the right direction.
