Do you service Rad Power Bikes in Vancouver?

Yes. Richmond eBike provides independent service and repair for Rad Power Bikes, including diagnostics, brake service, tire and tube repairs, and general maintenance.

Do you service e-bikes bought online?

Yes. We service many online and direct-to-consumer e-bikes. Parts availability may vary by model, but we can diagnose issues and recommend repair options.

Do I need an appointment for e-bike service?

Appointments are recommended for faster turnaround. Walk-ins are welcome when availability allows.

How long does an e-bike service take?

Basic diagnostics and safety checks are often completed the same day. More complex repairs depend on the issue and parts availability.

Are you an authorized service center for these brands?

Richmond eBike is an independent service shop. Servicing a brand does not imply ownership, affiliation, or official authorization unless explicitly stated.

A Richmond Thanksgiving Message: Riding Safely Into the Wet Season

As we gather to give thanks this season, all of us at Richmond eBike want to express our gratitude to our incredible community of riders. Whether you’re commuting, exploring, or just cruising for fun — you’re part of what makes Richmond such a vibrant cycling city.

This Thanksgiving, while we celebrate the good times, it’s also the perfect moment to prepare for the wet season ahead. Autumn brings rain, wind, and shorter days — but that doesn’t mean you have to park your e-bike.

🚲 Riding in the Rain: The Do’s and Don’ts

✅ DO

Check your tires: Use tires with deeper tread for better grip. Lower your tire pressure slightly for improved traction.
Wear waterproof gear: A reflective rain jacket, gloves, and shoe covers make a big difference.
Use fenders and mudguards: Keep yourself (and your bike) clean and protected.
Keep your lights on: Visibility is key. Check your front, rear, and brake lights before every ride.
Clean and dry your e-bike after every ride: Wipe the frame, chain, and electrical connectors to prevent corrosion.
Store your battery properly: Keep it dry, warm, and never charge it while wet.

❌ DON’T

Ride through deep puddles: Water can damage the motor or controller if submerged.
Brake suddenly: Wet discs and rims take longer to stop. Brake early and smoothly.
Skip regular maintenance: Schedule a quick inspection to ensure electrical connectors are sealed and safe.
Ignore your chain: Use a wet-weather lubricant to keep it running smoothly.

🧡 Thanksgiving Tip: Be Kind, Be Seen

With darker evenings, visibility becomes even more important. Use reflective accessories, helmet lights, and bright-colored clothing. Small actions keep everyone safer — and thoughtful riding makes our roads friendlier for all.