E-Bike Battery Diagnostics & Replacement in Richmond & Metro Vancouver

Battery issues are one of the most common causes of e-bike failure. At Richmond eBike, we provide professional e-bike battery diagnostics, testing, repair, and replacement services for riders in Richmond, Vancouver, and across Metro Vancouver, specializing in lithium battery systems for electric bikes and conversion kits.

Whether your battery is losing range, not charging properly, cutting out under load, or showing error codes, our technicians can safely diagnose the issue and recommend the correct solution — repair, reconditioning, or replacement.

What We Diagnose

  • Range loss and rapid discharge

  • Charging failures

  • Battery not powering on

  • BMS faults

  • Voltage imbalance

  • Cell degradation

  • Connector damage

  • Water ingress

  • Controller communication faults

  • Charger-related faults

Battery Types We Service

  • 36V lithium batteries

  • 48V lithium batteries

  • 52V lithium batteries

  • LG / Samsung / Panasonic cell packs

  • Frame-integrated batteries

  • Rear rack batteries

  • Downtube batteries

  • Custom battery packs

  • Conversion kit batteries

 

Why Professional Diagnostics Matter

Lithium battery systems require proper diagnostic tools and trained technicians. Improper testing, charging, or repairs can cause permanent battery damage, electrical failure, or serious safety risks. Our team uses professional diagnostic procedures to ensure accurate testing and safe handling of lithium battery systems. Many battery issues are directly related to electrical system performance — which is why we also provide professional e-bike motor, controller, and electrical repair services.

Our goal is not to sell unnecessary replacements, but to provide accurate diagnostics so riders can make informed, cost-effective decisions.

 

Local Service Area

We provide professional e-bike battery diagnostics and replacement services in:
Richmond, Vancouver, Burnaby, Surrey, New Westminster, Coquitlam, Delta, and across Metro Vancouver.

 

Book Battery Diagnostics
📞  Call: +1 604 209 9000
📍    Visit: Richmond eBike Service Center
🛠️  Professional testing • Certified service • Local technicians

 

Q: How long does battery diagnostics take?
Most diagnostics can be completed same day depending on workload and battery condition.

Q: Can all batteries be repaired?
Not all batteries are repairable. Some require cell replacement, reconditioning, or full replacement depending on damage and age.

Q: Do you service all battery brands?
We service most non-proprietary lithium battery systems used in standard e-bikes and conversion kits.

Q: Is it safe to keep using a failing battery?
No. Failing lithium batteries can pose safety risks and should be professionally diagnosed immediately.