About us
About Richmond eBike
Family-Run. Community-Focused. E-Bike Obsessed.
At Richmond eBike, we believe the right electric bike can change the way you move — making everyday life easier, healthier, and a lot more fun. Founded by husband-and-wife team Tram Pham and Tung Nguyen, our shop is built around three things: great bikes, honest service, and deep mechanical expertise.
Meet Tram – People First, Always
With a warm smile and a passion for helping others, Tram is the welcoming face you’ll see when you walk into our store. She runs the front of house and brings a personal touch to every conversation — whether you’re just starting your e-bike journey or comparing features on your second ride. Tram listens, guides, and supports each rider with genuine care.
Meet Tung – The Heart Behind the Wrench
With over 20 years of mechanical experience, Tung is the technical soul of Richmond eBike. From electric scooters to high-performance e-bikes, he’s seen it all — and fixed it all. Every bike that leaves our shop is thoroughly tuned by Tung for safety, smoothness, and long-term reliability. He doesn’t just work on bikes — he understands them.
Our Lineup: Thunder E-Bikes, Built for Real Riders
Richmond eBike is home to our own line of electric bikes: Thunder E-Bikes — thoughtfully designed right here in Richmond for the way people actually ride.
We don't just sell e-bikes — we build and refine them every day based on:
- Real customer feedback
- Changing rider needs
- Newest battery and motor technologies
- What performs best on local streets and trails
From step-through city cruisers to all-terrain fat tire bikes, the Thunder range continues to grow — with each model offering comfort, power, and long-term reliability.
When you ride a Thunder, you’re riding a bike designed by riders, for riders.
Why Richmond eBike?
- Local, independent, and family-operated
- Honest, pressure-free advice
- In-house service & repairs
- Curated bikes for real-world riders
- Passionate support before and after the sale
Come Say Hello!
Whether you're curious about electric bikes, looking to service your current one, or ready to book a test ride on the Thunder, we’re here — and we can’t wait to meet you.
Visit us in Richmond or reach out any time.